Return & Refund Policy

At Peace by Chocolate, we take great pride in the quality of our artisanal products; however, due to the perishable nature of food items, we generally cannot accept returns. If your order arrives damaged or does not meet our high quality standards, please contact us within 14 days of receipt for a replacement or refund.

Return Process

• 1.
  Inspect Your Shipment

  Upon arrival, carefully check your chocolate products for any signs of damage or heat exposure during transit.

• 2.
  Contact Our Support Team

  Send an email to our customer care team with your order number and clear photographs of the product and packaging in question.

• 3.
  Evaluation Process

  Our quality assurance team will review your claim within 2-3 business days to determine the best resolution for your specific case.

• 4.
  Resolution and Peace

  Once approved, we will issue a full refund to your original payment method or ship a fresh replacement at no additional cost to you.